Payment Policy

Accepted Payment Methods

We accept payments through the Thawani electronic payments gateway using Visa, Mastercard, and local Omani cards.

Invoices & Subscriptions

• The subscription begins from the date of successful payment and admin approval.
• Subscriptions are monthly or annual, depending on the chosen plan.
• An invoice is automatically issued to your registered email on each renewal.

Refund Policy

Subscribers may request a full refund within 7 days of payment if their container has not been provisioned or the service has not been used. After actual use begins, no refunds are issued except in exceptional technical cases evaluated individually.

Cancellation

Subscribers may cancel their subscription at any time from the "My subscription" page. The container continues running until the end of the paid period, after which access is suspended and the account is deleted within 30 days.

Price Changes

We reserve the right to modify plan pricing with at least 30 days prior notice to existing subscribers. Modifications do not affect the currently paid period.

Taxes

All displayed prices are in Omani Rial and exclude VAT (if applicable).

Electronic Invoicing

WA-Connect complies with the electronic invoicing regulations in effect in the Sultanate of Oman. Invoices are issued as PDF with a QR code for verification.

Financial Contact

For any billing or payment inquiry: billing@qantrah.com